ANSWERS TO YOUR QUESTIONS

All the details of our process.

IMAGE COURTESY OF TOURISM NEW ZEALAND

 
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Here are all the fine details about how Local Foreigner plans your trip, and how our Hotel Desk works.

 

If you still have further questions, please reach out to us and our team will be happy to help.

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FAQs & Pricing

  • Local Foreigner is a luxury travel consultancy, and we charge hourly fees for our services. Hourly rates vary among team members and range from $100 to $275. At the beginning of the trip planning process, we take an upfront retainer. Once this retainer is exhausted by accrued planning hours, we bill on a monthly basis.

  • Local Foreigner specializes in high-end travel and works mostly with five-star hotels & resorts as well as equivalent boutique properties, villas, and safari camps. Generally, the hotels we specialize in begin at $750-1,000 per room, per night. Full package ground services (car/driver, guiding, unique experiences) typically begin at $1,000 per person, per day.

  • Local Foreigner can book hotels through Amex at any client’s request; however, we offer clients better perks through our own preferred partner programs with hundreds of hotels around the world. Additionally, our relationships with hotel owners and general managers result in added amenities, upgrades, and space clearing when it often appears impossible. We guide our clients to the right hotel via firsthand knowledge and experience.

  • Our team maintains extensive knowledge of international airlines and their products through on-going seminars, site visits, and airline training sessions. We manage bookings for high-profile clients and coordinate large group travel. Cash tickets are subject to a $65 ticketing fee, which provides 24-hour domestic and international customer support. We are not mileage or point specialists but are happy to direct you to trusted experts.

  • We have an amazing network of villa partners around the world, with exclusive access to private listings. We do not work with rental websites such as VRBO or Airbnb and only use accredited local brokers who visit and maintain their villas to preserve quality control.

  • In order for us to ensure the quality and seamlessness for which our brand is recognized, we must control all components of an itinerary, from flight and hotel booking to touring and concierge services. While we do offer personalized recommendations, these services are only offered as part of a fully curated itinerary.

 
 
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Hotel Desk FAQ’s

  • Local Foreigner’s Hotel Desk is a resource for existing clients to make quick hotel room reservations for simple trips—when you know where you want to stay, and the expertise of a destination specialist isn’t needed. If in-depth hotel consulting, concierge services, logistics assistance, or destination advice is needed, then working with one of our destination specialists will ensure the best experience!

  • Booking hotels via The Local Foreigner Hotel Desk typically earns special amenities, including room upgrades, daily breakfast, welcome treats, and hotel credits (usually $100) at applicable properties. Additionally, each hotel reservation receives Local Foreigner’s personal touch as we ensure the hotel is aware of your travel needs and preferences.

  • Clients may book online via Local Foreigner’s Virtuoso Booking Portal, via phone at +1 646 455 3101 or by emailing hoteldesk@localforeigner.com. Note: Four Seasons Hotels are not available online, and can only be booked by phone or email.

  • If the specific hotel you have in mind isn’t listed or showing availability via the online portal, our Hotel Desk can be reached via phone during business hours (9:30am-5:30pm EST) at +1 646 455 3101.

  • Four Seasons properties are not available online, however you’ll definitely want to book via the Local Foreigner as we are a Four Seasons Preferred Partner agency, which means the ultimate amenities for you. Call our Hotel Desk to confirm via phone at +1 646 455 3101 or email hoteldesk@localforeigner.com for assistance.

  • The booking tool does not allow for bookings made within 24 hours of travel. You cannot cancel or change a booking via the Virtuoso Booking Tool. Please contact us directly if you need to change or cancel your reservation.

 
 

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